Title Chief Maintenance Manager
Location Kissimmee, FL
Job Information



As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards.


  • Inspects and monitors buildings, equipment and grounds to determine maintenance and preventive maintenance requirements
  • Develops work procedures and assigns personnel to give the best services and productivity
  • Prepares and submits cost estimates and repair options including, suggestions as to feasibility, logical solution and actual needs of a departmental maintenance request
  • Confers with the appropriate personnel regarding maintenance budgeting, long range planning and capital expenditures
  • Contacts contractors or craftsmen for bid proposals or estimates
  • Contacts vendors, suppliers and equipment technical support departments to ensure best prices, quality and warranties for purchases made
  • Maintains property work order system and assigns tasks to employees, as required
  • Determines job priority and ensures completion of required work in an acceptable and professional manner
  • Requisitions materials, supplies, and equipment
  • Maintains control over storage and use
  • Supervises use of maintenance department space, equipment and materials
  • Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance
  • Maintains a secure building as it pertains to lock and key control
  • Ensures that all preventive maintenance programs are followed and modified, as necessary
  • Conducts weekly walk through of the hotel looking for any repairs that are needed
  • Ensures that all staff members are properly trained
  • Ensures that hotel is operating as efficiently as possible with regards to the energy and utilities usage in the hotel and on the grounds
  • Ensures that periodic tests are performed on Fire Alarm/Life Safety System
  • Conducts fire safety training; oversees fire emergency until fire department arrives, coordinates and conducts periodic fire drills
  • Conducts monthly fire and safety inspections along with representative of the Management Staff
  • Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency.
  • Must act as quickly and responsibly as possible to return the building to its normal operating status
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
  • Plans, organizes and supervises work of others
  • Monitors all third party vendors as it relates to property maintenance
  • Monitors pool company to ensure safe chemical levels in pools at all times
  • May be required to operate company vehicles and heavy equipment, as needed
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Responsible for coaching and counseling personnel within the Maintenance Department
  • Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
  • Adheres to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook
  • Monitors out of order room report on a daily basis and liaise with other department heads to coordinator rooms being placed back into service as quickly and efficiently as possible
  • Learns, understands, refers to, and enforces the Standard Operating Procedures
  • Fulfills Manager on Duty shifts
  • Any and all duties assigned by management


The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be at least 18 years old
  • Must have minimum of 3 years’ experience working in related field (hospitality preferred)
  • Must have reliable transportation
  • Must have valid Florida Driver’s license and good driving record
  • Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
  • Must have full availability and be able to work days, evenings, nights, weekends, and holidays


  • Ability to read, write and speak English (multi-lingual a plus)
  • Ability to understand, follow and give written and oral instructions
  • Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
  • Ability to work harmoniously with employees and guests
  • Ability to attend educational courses to enhance knowledge
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Ability to work indoors and outdoors, including intense or inclement weather conditions
  • Ability to work in fast paced environment
  • Abilities (<8 hours per day) reach, bend, twist, pull, push, grasp, walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending
  • Ability to frequently (<5 hours per day) lift up to 60 pounds of weight to chest height
  • Ability to be on call when away from work
  • Knowledge of methods and materials used in general building maintenance, carpentry, plumbing, building and electrical units and HVAC
  • Knowledge of the use and repair of common tools and equipment used in general maintenance
  • Knowledge of maintenance and repair of major facilities as well as systems design and trouble-shooting
  • Journeyman skill level in the use of tools and equipment of the maintenance profession
Property New Carter Hospitality Group Property Coming Soon!
Apply Now